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Frequently Asked
Questions
What is automatic delivery?
What is will call delivery?
Where are you located?
What is the "cash price"?
What communities do you service?
Do you participate in Fuel
Assistance or Citizens Energy?
What are my payment options?
What is tank protection?
What is
Automatic Delivery?
Your oil will be delivered based on a degree day system
which is calcuated by the computer at Huhtala Oil. The
computer takes into account how much oil you use in each
season, among other information, and calculates when you
need a delivery. When you are on automatic delivery, we try
not to let your tank go below 1/4. Should your tank get low,
or in the unlikely case that you run out of oil, automatic
delivery customers enjoy the benefit of our 24 hour 7 day a
week service without incurring any fees (under most
circumstances). To be on automatic delivery you must have
approved credit with Huhtala Oil. Automatic delivery is only
discontinued upon your request or if your account is not
current. Automatic delivery is highly recommended to avoid
incurring fees related to oil deliveries.
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What is
Will Call Delivery?
Will call delivery means you call Huhtala Oil when you
need a delivery. We do require a 24-48 hour notice for these
deliveries. You are responsible for watching your tank and
there are related fees -- should you run out or oil or need
an emergency delivery. There is a minimum delivery of 100
gallons.
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Where
are you located?
Main Office 198 Patriots Rd., East Templeton
Oak Street Station 4 Oak Street, Gardner
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What is the "cash price?"
The cash price is the price per gallon if payment is
received at or before the time of delivery. The cash price
varies depending on fuel oil type (#2 fuel oil or kerosene)
Click here to see the current cash price.
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What communities do you service?
Huhtala Oil services the following communities:
Ashburnham, Athol, Baldwinville, Barre, East Templeton,
Erving, Farley, Fitchburg, Gardner, Hardwick, Holden,
Hubbardston, Lancaster, Leominster, New Salem, Oakham,
Orange, Otter River, Paxton, Petersham, Phillipston,
Princeton, Royalston, Rutland, South Gardner, South
Royalston, Sterling, Templeton, Warwick, Wendell, West
Boylston, Westminster, Winchendon.
Deliveries may be limited to specific days in some areas.
Call for more information.
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Do you participate in Fuel
Assistance or Citizens Energy?
Huhtala Oil Company believes in doing the most to assist
you. Therefore, we do participate in these programs. To take
part in these programs you must contact the appropriate
organization.
Citizens Energy (aka- Joe For Oil): 1-877-563-4645
Fuel Assistance: 1-978-342-4520
You may be asked to provide information such as your
account number or oil usage. Your account number is located
in the upper right corner of your monthly statement. To find
out your oil usage, you may call Huhtala Oil's main office
(978) 632-1221 or Toll Free 1-800-580-1221 Menu Option #4
(mention that you were referred by the web site for this
information)
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What are my payment options?
We accept cash, checks, credit cards, and offer budget
plans. For more information about your Huhtala Oil account,
please call (978) 632-1221, toll free 1-800-580-1221, email
HuhOil@aol.com or stop in our business office at 198
Patriots Road, East Templeton between 8:00 am and 5:00 pm.
You can pay your bill at our main office located at 198
Patriots Rd, E. Templeton. We accept credit cards in person
and over the phone.
If you have a question regarding your balance, please
visit or contact the main office.
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What is Tank Protection?
Tank Protection is a program we offer where if your tank
leaks, we will assist with the cost of replacing of your
tank. The cost of the tank protection is $29.95 which
provides you with a credit of $850.00 that will be applied
towards the cost of a new tank replacement done by the
Huhtala Oil burner team -- SHOULD YOUR TANK BE LEAKING.
Huhtala Oil is not responsible for any fuel clean-up or any
environmental issues concerning your leaking oil tank.
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